2:After sales service: Before purchasing, we will give the advice and recommendation of solution choosing to our customers, after sales, we will track the product using feedback from customers and make the improvment immediately.
4:Training service: We provide online application operation, printing knowledge and technology training. We could also come to customer’s company to provide technology support if customer requires.
5:Assiant service: We could recommend other related products for our customers from suppliers who are our trusted partners
1. Why choose us?
Jiechuang is focusing on inkjet printing solution more than 10 years, we have strong R&D team to keep sustainable innovation for digital printing solution, and we have strong technical support team to provide technology support and after-sale service immediately. Pursue the height of color, create a colorful life. Jiechuang will keep this philosophy to improve our quality of product and service always.
2. What service could you provide?
We provide pre-sale and after-sale service, online technical knowledge consulting and training service, OEM service.
3. Could I use my own label or logo?
Yes, you could. We accept OEM, we could use your label or logo.
4. What payment channels do you accept?
We have flexible payment channels. TT, paypal and Western Union are available
5. Do you accept deposit in advance for producing?
Yes, we accept at least 30% deposit in advance for producing, you could pay the balance payment before delivering the goods.
6. What if I find some problems during printing?
First, please confirm whether you operate the printer properly or not. Please clean your print head, change the old spare parts and try print again.
Second, if the problem still happens, we will check your batch ink samples of your order in our side. If necessary, we will dispatch technician to go to customer’s factory to help solve the problems. Anyway, finally solving customer problem is our aim.
7. Could I join your brand and be a distributor in my city?
We welcome the cooperation of distributorship and dealership. After meeting the related policy, we will authorize brand or product agency