Printing Consumables Products Service

SERVICE

We always adhere to the core values of "integrity, professionalism, efficiency and innovation". We not only focus on the field of printing consumables to provide users with professional printing consumables products, but also focus on a comprehensive service system, guided by customer value, and are the first in the industry to launch A comprehensive sales platform integrating information center, service center and sales center - "First Express" combines with the modern customer interaction center to explore the real needs of customers and create a consultative marketing team to bring customers more reliable, safer, A more economical printing experience, allowing customers to enjoy more than they imagined.

Unified operation across the country and standardized services

1. Convey unified instructions across the country through the telemarketing center

2. Provide unified standardized services and policy communication

3. Effectively regulate market behavior and reduce the impact of human factors

Rapid market response and efficient adaptability

1. Speed up policy delivery

2. Speed up business response

3. Speed up service response

The customer interaction center ensures First Express’s high-quality services

1. Establish a customer information sharing platform, explore the real needs of customers, establish a prevention mechanism, quickly summarize and efficiently solve core problems.

2. Have a professional telephone service management mechanism to provide customers with more professional services.

3. Have a comprehensive technical knowledge base and provide customers with high-quality technical guidance.

Assist dealers to develop markets and increase sales

1. Help dealers develop downstream distributors through outbound phone sales.

2. Find end users for dealers through direct sales via telephone.

3. Make outbound calls based on the list of potential customers provided by dealers to help dealers develop business and increase sales.

Simplify operating methods, improve operational efficiency,and increase capital flow between enterprises and dealers

Simplify operating methods, improve operational efficiency, invest more resources to stimulate user demand, and increase the speed of liquidity between enterprises and dealers.